I’ve spent nearly three decades working in the nonprofit sector. I started as a volunteer, got hired, and worked on the front lines of service delivery for several years before eventually leading organizations at the executive level. Across all of those experiences, one thing stayed constant: the people doing this work genuinely care. They didn’t choose it for the salary. They chose it for the mission.

And yet, too often, I watched passionate, talented people get buried under administrative tasks that pulled them away from the very work they came to do.

Here’s the uncomfortable truth: many nonprofits are running on empty. Not because of a lack of heart or talent, but because of systems, workflows, and tools that haven’t kept pace with the demands of the work. Worse yet, technology often gets implemented by people outside the sector who never took the time to learn about nonprofit culture, values, or the realities of daily operations. Staff spend hours on tasks that could be streamlined. Leaders often make decisions without the right data. And technology investments are not fully utilized because no one received proper training.

The result is burnout, inefficiency, and mission drift.

That’s why I founded NonprofitNext.