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How to Choose AI Tools for Nonprofits Without Wasting Money

Navy card reading: before you sign up for an AI tool, consider: Data, Cost, Friction, Exit.

Here is how to choose AI tools for nonprofits without wasting money: name the task you need done, ask four questions about data, cost, friction, and exit, and run a two-week pilot before you spend anything. Search the phrase and you will find list after list, twenty tools, fifty tools, ranked and starred.

People-First AI: Why the Tool Comes Last

Square graphic with a navy blue background and a four-level pyramid in orange. From top to bottom, the levels are labeled Mission, Staff, People Served, AI Tool. The orange NonprofitNext logo is in the lower right corner.

People-First AI is an order of operations. Work through mission, staff, and the people you serve first, and the right tool becomes obvious. Here is the order and why most AI advice runs backwards.

What “People-First AI” Means For The People You Serve

A graphic showing a photo on the left showing the silhouette of a person reaching to open a door to go outside. On the right, the graphic has a navy blue background with white text that says, "What People-First AI Means For The People You Serve."

Every nonprofit organization exists because someone, somewhere, needs support that they are struggling to provide for themselves. A family navigating a housing crisis. A young person who needs a mentor. An individual living with a disability. A community working to recover from something.